Help | Site map

MP3 Recorder FAQ

Q. What sound card you recommend?
A. Sound Card must support 44000 sample rate
Q. What CPU you recommend?
A. Pentium II 300 or better
Q. I hear the music, but i-Sound is recording silence!
A. Note that i-Sound is not necessarily recording what you hear, because there are two independent mixers for playback and recording. Click "Mixer" button and then choose the right record source and volume.

Q. How long can i-Sound WMA MP3 Recorder record?
A. i-Sound WMA MP3 Recorder can consecutively record for as long as you like without interrupt.

Q. When I start i-Sound, it says the device is busy!
A. Half duplex soundcards: You have playback running in another application like Winamp or Media Player. You need to stop them first or you have to purchase a full duplex soundcard. Recording Internet Radio: Some streaming audio players additionally open the recording device (which they should not!). Solution: First start i-Sound, then the internet radio. You are recording in another program or another session of i-Sound is running, but: there can be only one!

Q. The sound quality is very bad.
A. May be you have selected too high level record. Open mixer and try decrease it.

Q. Program return "Can't find DirectSound compatible device"
A. You may be able to convert your sound card to a DirectSound-compatible full-duplex sound card by installing the latest version of the sound driver for your sound card. Contact the manufacturer of your sound card to inquire about how to obtain and install the latest version of the sound driver for your sound card.

Q. Is your online order form secure?
A. Yes, it is 100% secure.

Q. Do I have to pay for the upgrades or tech support?
A. No! All upgrades are free to registered i-Sound WMA MP3 Recorder users. Tech support free for all.

Q. I can't get my registration code (i lost it)!
A. Once your credit card is accepted, you will receive an email confirmation of the order. A registration code will be emailed within 24 hours. If you have any problems please email us. Please include your name, order ID, email address, and order confirmation number (if you have it). We will be happy to help you.